The delivery time of your order is no longer than 14 working days - we aim to deliver the product within 3 days.

Free delivery in Lithuania from 50eur.

You can usually pick up the goods at the office in Vilnius on the same or the next working day. We will inform you about an order ready for collection in a separate letter.

Goods purchased on the website are subject to a full 14-day return policy, unless otherwise agreed or specified in your order.

The 14-day period starts from the day the order is delivered.

You will pay all return costs yourself.

Cancellation requests must be notified to us no later than 14 days after delivery and received no later than 14 days after we have been informed of your exercise of the right of cancellation.

Requests to exercise the right of withdrawal should be sent to Info@bio-balanced.com. The notice must clearly indicate your wish to exercise the right to withdraw from the contract.

Item condition upon return:

You are responsible for the deterioration of the value of the item caused by handling other than what is necessary to determine the nature, characteristics and function of the item. This means that you should treat the product as if you were buying it in a physical store.

If the item has been tested in addition to what is described above, it is considered used and has reduced value. This means that if you cancel your purchase, you will receive a small or no refund. UAB Bioapplications must assess the condition of the product.